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11
Oct

What is quality?

   Posted by: sgw   in general

Seems to me that I should lay down some thoughts as to what I look for when I think of thing things that I write about.   Quality can mean different things to different people, so it seems like I good idea to spell out what I think of when I think of quality.   This will mostly apply to physical objects, but could, in many cases, apply to a service, or a feature.   I may like part of something, but dislike the product on the whole.

There are a few important criteria that makes something stand out:

  1. reliability
  2. durability
  3. flexibility
  4. dependability
  5. cost
  6. utility.

Not every criteria fits every item I talk about.   My iMac has been reliable, flexible, and dependable.  It is probably not the most durable computer out there though, and it’s certainly not the cheapest.   Still, my utility value on it is pretty high.   Perhaps I should start giving “quality ratings” for the things I talk about.  :)

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